Gaya APA
Gaspersz, V.
(2005).
Iso 9001: 2000 and continual quality improvement
.
Jakarta:
Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincent.
"Iso 9001: 2000 and continual quality improvement".
Jakarta:
Gramedia Pustaka Utama,
2005.
Text.