Gaya APA

KOTTER, J, P., COHEN, D, S. (2002). THE HEART OF CHANGE (REAL LIFE STORIES OF HOW PEOPLE CHANGE THEIR ORGANIZATIONS) . AMERIKA SERIKAT: HARVARD BUSINESS REVIEW PRESS.

Gaya MLA

KOTTER, JOHN., P.., COHEN, DAN, S.. "THE HEART OF CHANGE (REAL LIFE STORIES OF HOW PEOPLE CHANGE THEIR ORGANIZATIONS)". AMERIKA SERIKAT: HARVARD BUSINESS REVIEW PRESS, 2002. Text.